Privacy Policy

Your privacy is our priority. Discover how we protect and use your data.

Last Updated : 09 juin 2025

Introduction

Meteoria is a service published by SEOpital (SAS with capital of €1,000, SIREN 929 394 435), a company specialized in the development of natural referencing tools and presence analysis on artificial intelligence models.

We are committed to protecting your privacy and processing your personal data transparently, in accordance with the General Data Protection Regulation (GDPR) and French law relating to data processing and freedoms.

1. Data Controller

The data controller is:

SEOpital
SAS au capital de 1 000 €
SIREN : 929 394 435
Registered office : 5 rue Pleyel, 93200 Saint-Denis, France
Legal representative : Idriss KHOUADER, President
Contact : contact@meteoria.ai

2. Data Collected

2.1 Identification Data

  • First Name
  • Email Address
  • Company name
  • Encrypted password

2.2 Usage Data

  • Created monitoring projects
  • Monitored brands and domains
  • Configured search prompts
  • Launched analyses and results obtained
  • History of analyses and reports
  • Notification preferences
  • Credit consumption

2.3 Technical Data

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and visit duration
  • Approximate geolocation data (country/region)
  • Cookies and trackers

2.4 Payment Data

  • Billing information
  • Transaction history
  • Payment status
  • Note: We never store your complete banking data. Payments are processed securely by our PCI-DSS certified payment partners.

3. Purpose of Processing

Service Provision

  • Account creation and management
  • AI presence analysis
  • Personalized report generation

Service Improvement

  • Analysis algorithm improvement
  • User experience optimization
  • Development of new features
  • Performance analysis and optimization

Communication

  • Technical support communications
  • Product updates and announcements
  • Marketing communications (with your consent)
  • Service-related communications

Legal Obligations

  • Accounting and tax obligations
  • Fraud prevention and detection
  • Management of legal disputes
  • Data protection compliance

4. Legal Basis for Processing

  • Contract execution : Processing necessary for the execution of our service contract
  • Legitimate interest : Service improvement and fraud prevention
  • Consent : Marketing communications and performance cookies
  • Legal obligation : Accounting, tax obligations and legal compliance

5. Data Sharing

5.1 Technical Partners

We may share your data with trusted third parties only in the following cases:

  • cloudHosting : Secure cloud hosting for our infrastructure
  • Payment processing services : Secure processing of your payments
  • emailingServices : Sending service and marketing communications
  • analysisTools : Platform performance analysis and optimization

5.2 internationalTransfers

Some of our partners may be located outside the European Union. In this case, we ensure an adequate level of protection through appropriate safeguards (standard contractual clauses, adequacy decisions).

5.3 Legal Obligations

We may be required to disclose your personal data in response to lawful requests by public authorities or to comply with legal obligations.

6. Data Retention

Data TypeRetention Period
Active account dataDuration of the contractual relationship
Deleted account data30 days (except legal obligations)
Billing data10 years (legal obligation)
Connection logs1 year
Prospection data3 years from last contact

7. yourRightsTitle

Access and Correction Rights

You can access and modify your personal data directly in your account or by contacting us.

Right to Erasure

You can request the deletion of your personal data when they are no longer necessary for the purposes for which they were collected.

Right to Portability

You can request to receive your personal data in a structured, commonly used format, or to have it transferred to another service provider.

Right to Object

You can object to the processing of your data for legitimate interest purposes, particularly for direct marketing.

How to Exercise Your Rights

To exercise your rights, you can: Log into your account and modify your information directly

Contact our Data Protection Officer at privacy@llm-tracker.com

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data:

  • Data encryption in transit (HTTPS/TLS) and at rest
  • Strong authentication and access management
  • Monitoring and intrusion detection
  • Regular backups and continuity plan
  • Staff security training
  • Regular security audits

9. Cookies and Trackers

9.1 Essential Cookies

These cookies are necessary for the site to function and cannot be disabled:

  • Session and authentication cookies
  • Security cookies
  • Preference cookies (language, etc.)

9.2 Performance Cookies

These cookies help us improve our service (require your consent):

  • Audience analysis cookies
  • Performance measurement cookies
  • A/BTestingCookies

Cookie Management

You can modify your cookie preferences at any time in your browser settings or via our consent manager accessible at the bottom of the page.

10. Policy Modifications

We may need to modify this privacy policy to reflect changes in our service or applicable regulations.

Any important modification will be notified to you by email and/or via a message on our platform. The updated version will always be available on this page with the date of last modification.

12. Google APIs Usage

Our application uses Google Workspace APIs to provide analytics integration features. We are committed to respecting user data and complying with Google's data usage policies.

Limited Use Compliance

AFFIRMATIVE STATEMENT: Our use of information received from Google Workspace APIs will comply with the Workspace API user data and developer policy, including the Limited Use requirements. For detailed information, please visit: https://developers.google.com/workspace/workspace-api-user-data-developer-policy and https://developers.google.com/workspace/workspace-api-user-data-developer-policy#limited-use

Google Analytics Integration

Google Analytics Data: We access Google Analytics data solely to provide you with insights about LLM-generated traffic to your website. This data is processed according to Google's strict data use policies and is never shared with third parties or used for purposes other than generating the reports you've requested.

We only use this data to provide the analytics features you have requested and never for any other purpose. Your data is not used to train AI models or for any purpose other than providing our service.

This privacy policy, including our Google API data usage disclosure, is easily accessible at all times from our website footer and application settings.

13. Contact Information

For any questions regarding this privacy policy or the processing of your data:

Data Protection Officer
Email : privacy@llm-tracker.com
Adresse : SEOpital - 5 rue Pleyel, 93200 Saint-Denis, France
Téléphone : +33 1 XX XX XX XX